What are cookies?
Cookies are small text files stored on your device when visiting a website. Cookies are read by the originating website on each subsequent visit, or by another website that recognises them. The purpose of cookies is to make websites work most effectively for the user, to help us personalise your web experience, and to help us improve our websites. Examples of website cookie use include:
- Keeping your shopping basket full when you’re online shopping
- Storing your login details for your online accounts
- Storing website information preferences (e.g. your location, browser etc.)
What types of cookies are there?
We use both first-party and third-party cookies:
- First-party cookies are set by the website being visited
- Third-party cookies are issued by a different website to that being visited
Each of these cookies will either be:
- Persistent cookies, which remain on a user’s device for a set period defined by the cookie (this may be after the browser has been closed)
- Session cookies, which allow the website operators to link the actions of a user during a browser session. A browser session starts when a user opens their browser window and finishes when they close it. Once the browser window has been closed, all session cookies are deleted.
Cookies can then be broken down into categories depending on their purpose. The cookies that Paymentshield websites use are based on the International Chamber of Commerce guide for cookie categories.
- Category 1: Strictly necessary cookies – These cookies enable services you have specifically asked for
- Category 2: Performance cookies – These cookies collect anonymous information on the pages visited
- Category 3: Functionality cookies – These cookies remember choices you make in order to improve your experience
- Category 4: Targeting cookies or advertising cookies – These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests
Cookies used by Paymentshield:
|ASP.NET_SessionID||General purpose platform session cookie, used by websites written with Microsoft .NET based technologies. Usually used to maintain an anonymised user session by the server.||First party|
|.aspxauth||Used to determine if a user is authenticated.||First party|
|__RequestVerificationToken||An anti-forgery token to prevent cross site request forgery (CSRF) attacks.||First party|
|__utma, __utmb, __utmz, __utmt,__utmc||These are cookies set by Google Analytics which enables website owners to track visitor behaviour and measure website performance. It is used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics.||First party|
|_ga, _gid||This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a website and used to calculate visitor, session and campaign data for the website's analytics reports.||First party|
|Intercom-id-c5ke8zbr||To analyse visitor movement on each page and identify ways of improving the layout for ease of use / productivity.||Third party|
|hubspotuk||This cookie is used to keep track of a visitor's identify. This cookie is passed to Hubspot on form submission and used when de-duplicating contacts. Expires after 10 years.||Third party|
|__htsc||This cookie tracks visitors using domain, utk, initial timestamp, last timestamp, current timestamp and session number. Expires after 2 years.||Third party|
|__hssrc||This cookie is set whenever HubSpot changes the session cookie. It is used to detemine whether a user has restarted their browser.||Third party|
|ajs_anonymous_id, ajs_group_id, ajs_user_id||These cookies are used to record the amount of users that visit our website, and track whether they have visited before.||Third party|
|mp_34b2c3939599013bd0c86fabf1ed8c70_mixpanel, mp_6d7c50ad560e01715a871a117a2fbd90_mixpanel||These cookies enable us to log user behavior patterns in our site and improve the user experience. These cookies are owned and set by Hotjar on our behalf.||Third party|
|__cfduid||This cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information.||Third party|
Disabling sessions cookies will affect the performance and functionality of our websites and disabling other cookies may also have an adverse impact on website functionality.
What third-party cookies do you use?
Anonymous and pseudonymous cookie data
Most data stored by our cookies is anonymous, but there may be some occasions when, in order to provide the best user experience for our websites, information is recorded in cookies that relates to you. This pseudonymous information is stored separately and securely on our systems to prevent any data being attributed to you.
How do I accept cookies?
If you are happy with this, you don’t need to do a thing. However, should you not wish to accept cookies or you change your mind at any point, please read the next section to find out how you can turn off your cookies.
How do I manage cookies?
If you do not wish to have cookies stored when you are visiting our websites, you can adjust the settings of the browser you are using. We would like to make you aware, by turning off cookies, it may make browsing Paymentshield’s websites much slower and may have an impact on the website’s performance and functionality.
To find out how to manage cookies, we have provided a list of instructions for the most common browsers: