Paymentshield has partnered with Arc Legal Assistance who are the new provider for our standalone Rent Protection product, as well as the optional extras available with our Landlords Insurance, which include rent protection, legal expenses and home emergency cover.
Arc Legal Assistance is a dynamic young business with specialist expertise in this sector and a commitment to a streamlined claims process, which will improve the experience for customers and advisers alike.
The rent protection cover available as an optional extra with Landlords Insurance will also receive a number of enhancements as part of this insurer change which will bring the cover in line with that provided by our standalone Rent Protection product.
These enhancements include:
- The ability to serve eviction notices on behalf of a letting agent or landlord
- Cover for costs incurred in defending a letting agent or landlord against a counter claim brought by their tenants
- Cover on tenancy agreements that are a minimum of six months long
- An online claims form and
- The removal of some restrictions regarding housing benefit.
Alan Osborne, our Proposition Director, commented: “At Paymentshield, we're committed to improving our proposition for advisers and their clients with a carefully selected panel of best in class specialist insurers. This new partnership with Arc Legal Assistance is an excellent example of this commitment. Arc is a business which shares our vision and ethos of delivering the very best customer experience.”
Richard Finan, Director of Strategic Development at Arc Legal Assistance, said: “Paymentshield is a brand that has led the way in general insurance for a number of years, and its recent technology launches show its commitment to continuing to lead the way in the future. We're really pleased to work with Paymentshield to provide their Landlord Insurance optional extras and standalone Rent Protection product.”