THE LATEST WIN FOR PAYMENTSHIELD

Paymentshield recently won the prestigious 'Contact Centre of the Year - Under 50' award at the 2016 Call North West Contact Centre Awards at the Palace Hotel in Manchester.

Contact centre performance, customer satisfaction, staff empowerment and development were just a few elements of the judging criteria for the award specifically for contact centres with fewer than 50 seats.

Organised by the Call North West Forum, the 11th annual Awards celebrated 16 category winners including individuals, team and company successes for outstanding contribution to the Contact Centre sector in the North West.

There were also wins for two of Paymentshield's staff with Alex Johnson and Emma Culshaw winning 'Team Leader of the Year' and 'Newcomer of the Year' respectively, taking the total to three on the night; the most by a single company.

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